MainCon Sessions
Day 1 • Wednesday, July 23
Liftoff begins: Dynamic sessions, trade show launch, the Excellence in Home Care Awards, and more
Wednesday, July 23
MainCon Sessions
Liftoff Begins: Dynamic Sessions, Trade Show Launch, the Excellence in Home Care Awards, and More
Mission Control
At HomeCareCon, your journey is uniquely yours. Chart your course with five specialized learning tracks designed to align with your role, goals, and area of expertise. Selecting your track is like plotting your coordinates — it ensures you maximize your mission time, connect with fellow explorers, and return to Earth with valuable insights and tools.
- General: A launchpad for everyone, regardless of mission type
- Medicare/Medicaid: Navigating complex systems across the payer galaxy
- Private Duty/Private Care: Exploring new frontiers in private pay and non-medical care
- Clinical & Quality Improvement: Elevating patient care through innovation and precision
- Business Operations: Powering agency growth with strategy, finance, and compliance insights
9:00 AM-9:30 AM Grand A-B General
President's Address: Setting the Coordinates for Success
HCAF President
Launch into HomeCareCon 2025 with a special address from the President of the HCAF Board of Directors. This opening session will outline the strategic direction for Florida’s home care provider community, celebrate recent achievements, and spotlight key priorities on the horizon. Get ready to align your agency’s trajectory with the bold course HCAF is charting for innovation, advocacy, and growth in the year ahead.
9:30 AM-10:00 AM Grand A-B General
13th Annual Excellence in Home Care Awards: Celebrating the Trailblazers of Home Health
HCAF President
Each year since 2013, HCAF has proudly recognized the outstanding individuals who embody the spirit of home care with the Excellence in Home Care Awards. During this special ceremony, we’ll celebrate caregivers, clinicians, leaders, and advocates who go above and beyond to deliver high-quality, compassionate care across Florida.
Award categories include:
- Terri Santangelo Outstanding Leader Award
- Outstanding Professional Caregiver Award
- Outstanding Paraprofessional Caregiver Award
Join us in honoring these extraordinary professionals whose dedication lights the way for the future of home care.
10:00 AM-11:00 AM Grand A-B General
2026 National Home Care Policy Update: The Future of Home Care in the Next Galaxy
Dr. Steven Landers, National Alliance for Care at Home
Prepare for a journey into the future as we explore the 2026 National Home Care Policy Update. In this forward-thinking session, we’ll examine the evolving landscape of home care policy and the opportunities and challenges that lie ahead in the next galaxy of health care. We’ll discuss upcoming regulations, trends, and innovations that will shape the future of the industry, and provide the insights you need to stay ahead of the curve. As we chart a course toward a new era of home care, this session will help you navigate the changing policy universe and position your agency for long-term success.
10:00 AM-11:00 AM Salon 3-4 General
Workforce Wake-Up Call: Recalibrating Our Work World for a New Frontier
Cara Silletto, Magnet Culture
Get ready for a "workforce wake-up call" as we prepare for liftoff into a new frontier of home care. In this dynamic session, we will recalibrate our approach to workforce development and explore the vast opportunities in today’s rapidly evolving work world. Much like space exploration, the home care workforce requires constant adaptation and innovation. This session will focus on how to engage, retain, and inspire teams while navigating the challenges and possibilities of a shifting work environment. Together, we’ll chart a course for a future where your workforce is empowered, efficient, and ready to meet the demands of the home care galaxy.
11:20 AM-12:20 PM Grand A-B General
AI in Non-Clinical Operations: Reaching New Galaxies of Efficiency & Innovation
Michelle Stone-Smith, SimiTree
Prepare to launch your home care operations into the future with this session on harnessing the power of artificial intelligence (AI) in non-clinical functions. Explore new galaxies as you learn how AI is unlocking vast new realms of efficiency and innovation in the industry. We’ll discuss how AI is revolutionizing scheduling, billing, recruitment, and more — driving operational improvements that streamline processes and reduce costs. Attendees will gain insights into how AI can propel your agency forward and keep you light years ahead of the competition.
11:20 AM-12:20 PM Salon 1-2 Business Operations
Charting a Path to Success in Home Care Marketing & Sales: The Impact of Tailored Training
Dawn Fiala & Valerie VanBooven, Approved Senior Network®
Set your marketing and sales strategies on a course for success in a session that will chart a path toward reaching new heights in home care. Like astronauts preparing for a mission, tailoring your team’s training to specific needs is essential for blasting through challenges and achieving stellar results. We’ll explore how customized training can drive marketing and sales excellence, helping your agency target the right audience, engage effectively, and maximize your outreach. Whether you're looking to increase visibility or enhance client acquisition, this session will equip you with the tools to propel your efforts into orbit.
11:20 AM-12:20 PM Salon 3-4 Business Operations
Adapting Health care Communication & Coordination Across the Universe from Boomers to Gen Z
Jeryn Laengrich, Axxess
Embark on a journey through the vast universe of health care communication as we explore how to bridge the gap between Boomers and Gen Z. In this session, we’ll uncover tools and techniques to effectively coordinate care and communicate with patients from diverse generational backgrounds. Whether it’s leveraging technology for younger generations or creating personalized, compassionate interactions for older adults, we’ll navigate a path to enhance communication across the galaxy of patient needs.
11:20 AM-12:20 PM Salon 5 Medicare/Medicaid
Immediate Jeopardy: Navigating the Asteroid Field of Risk & Compliance
Kimberly Skehan, Community Health Accreditation Partner
In this high-stakes session, we’ll guide you through the asteroid field of risk and compliance in home care. Providers must skillfully navigate the potential hazards of immediate jeopardy (IJ) situations. Attendees will learn how to identify and address critical compliance issues, prevent risks before they become catastrophic, and develop strategies to stay on course in a regulatory landscape that’s constantly shifting. Prepare to equip your agency with the tools needed to remain safe, compliant, and operational in the face of uncertainty.
11:20 AM-12:20 PM Salon 6 Business Operations
How Intake Can Enhance Positive Patient Outcomes: Launching Success from Day One
Arlene Maxim, Axxess
Buckle up as we explore how a strategic and efficient intake process can set the stage for long-term success in patient outcomes. Just as the right trajectory is essential for a spacecraft's journey, a well-executed intake process ensures that patients receive the right care from the start. Attendees will learn how to optimize intake, improve data collection, and foster stronger patient-provider relationships. By understanding the pivotal role of intake in the care experience, you’ll be prepared to propel outcomes to new heights and deliver quality care from launch to landing.
1:50 PM-3:10 PM Grand A-B Medicare/Medicaid
The Role of Therapy in PDGM: Aligning Therapy with the Orbital Path of Payment Reform
Melinda Gaboury, Healthcare Provider Solutions
Embark on an interstellar journey exploring the role therapy plays in the Patient-Driven Groupings Model (PDGM), and how to align therapy practices with evolving payment reform. Home care providers must ensure that all the PDGM stars align — especially therapy services — to optimize reimbursement and outcomes. We’ll explore best practices for integrating therapy into the PDGM framework, how to maximize reimbursement through precise documentation, and strategies to position therapy services for success within this dynamic payment model.
1:50 PM-3:10 PM Salon 1-2 Medicare/Medicaid
Navigating Florida’s Medicaid Frontier: Hot Topics & Critical Issues in Managed Care
Moderated by Denise Bellville, Home Care Association of Florida (Panelists TBA)
Join us for a deep dive into the evolving landscape of Florida’s Statewide Medicaid Managed Care (SMMC) program. This session will explore the latest regulatory changes, emerging trends, and the real-world challenges providers face under SMMC 3.0. Gain practical insights to help your agency adapt, compete, and succeed in Florida’s dynamic Medicaid environment. Don’t miss this timely and informative discussion on what’s next in the Medicaid galaxy.
1:50 PM-3:10 PM Salon 3-4 Medicare/Medicaid
HHVBP Moonshot: Strategizing for Success in the 2025 Measure Set
Chris Attaya, Kim Banker & Angela Huff, Strategic Healthcare Programs
Prepare for a mission to improve your agency’s performance under the Home Health Value-Based Purchasing (HHVBP) model with this forward-looking session. Just as a moonshot requires careful planning and execution, this workshop will guide you through strategic steps to enhance outcomes in the new calendar year (CY) 2025 measure set. We’ll examine the latest changes, share data-driven strategies for improving scores, and equip you with tools to help your agency reach stellar performance. Get ready to launch your HHVBP efforts to new heights and make your moonshot a reality.
1:50 PM-3:10 PM Salon 5 General
Emergency Preparedness: Building a Stellar Plan for Uncharted Crises
Victoria Barron, Healthcare Provider Solutions
This session will equip providers with the tools to develop a comprehensive emergency preparedness plan that complies with Florida’s updated Comprehensive Emergency Management Plan (CEMP) submission requirements. In a world where emergencies can strike without warning, having a strong, adaptable plan is critical to ensuring continuity of care and safeguarding patients and staff. Whether you operate a home health agency or a nurse registry, you’ll learn how to craft an effective plan, implement staff training, and adapt to emerging threats. Leave this session ready to weather any storm and keep your operations steady during times of uncertainty.
1:50 PM-3:10 PM Salon 6 General
Compliance Constellations: Navigating the Stars of Regulation
Becky Tolson, Accreditation Commission for Health Care
Join us for a guided exploration through the compliance universe, anchored by the U.S. Department of Health and Human Services (HHS) Office of Inspector General's (OIG) Seven Elements of an Effective Compliance Program. We’ll delve into policies, leadership, training, communication, monitoring, enforcement, and corrective action — ensuring your compliance program remains in orbit and your organization thrives with integrity.
3:30 PM-4:20 PM Grand A-B General
2025 Employment Law Updates: Steering Through Florida’s Legal Nebula
Joshua Vaughn & Colby Ellis, Littler Mendelson, P.C.
Embark on a journey through Florida's evolving employment law landscape in this must-attend session. As recent legislative changes reshape the terrain, it's essential for employers to adapt. Learn strategies to remain compliant, mitigate risk, and foster a productive workplace as we navigate Florida's legal nebula together.
3:30 PM-4:20 PM Salon 1-2 Medicare/Medicaid
Survey Prep & Acceptance to Service Policy: Mission Critical Compliance for a Smooth Launch
J'non Griffin, ACHC University
Prepare your agency for a successful launch with this session on survey preparation and acceptance to service policy. As with any space mission, meticulous planning and adherence to guidelines are crucial for a smooth and successful journey. We’ll focus on the key elements of survey readiness, including compliance standards, documentation requirements, and policies that ensure your agency is fully prepared for the survey process when it comes to patient acceptance to service. You’ll walk away with a clear strategy to maintain mission-critical compliance and position your agency for a seamless launch into excellence, free from regulatory turbulence.
3:30 PM-4:20 PM Salon 3-4 Business Operations
Supercharge Your Team: Sales & Marketing Leadership for Home CAre Agency Leaders
Melanie Stover, Home Care Sales, LLC
Ignite a new era of growth for your agency in this high-energy session focused on sales and marketing management. Whether you're an owner, administrator, or manager, this session will help you get your rocket fueled to empower your team, refine your marketing approach, and drive sales growth. Equip yourself with practical tools to elevate your agency's performance in today's competitive home care market.
3:30 PM-4:20 PM Salon 5 Business Operations
Optimizing Home Health Financial Performance: Navigating the Universe of Claim Denial Management
Michael Greenlee & Hannah Vale, HealthRev Partners
Embark on a journey through the vast universe of claim denial management in this essential session on optimizing your agency’s financial performance. Navigating the cosmos of claim denials requires precision and strategy and demands a systematic approach to ensure revenue cycles remain smooth and efficient. This session will explore proactive denial prevention , error correction, and appeals management to streamline revenue cycles. Learn how to chart a steady course to reimbursement success and financial stability.
3:30 PM-4:20 PM Salon 6 Medicare/Medicaid
Igniting Patient Satisfaction: Overcoming Social Determinants of Health & Unlocking the Power of Managed Care Benefits
Nanette Smith, Managed Care Consultants of America
Fuel your agency’s growth by addressing Social Determinants of Health (SDOH) and maximizing managed care benefits. We’ll examine practical strategies for removing barriers, reducing disparities, and enhancing patient engagement. Discover how to unlock satisfaction-driven outcomes that elevate both patient care and agency success.