Opening Remarks & Excellence in Home Care Awards
Please join HCAF President Cindy Lavoie and Executive Director Bobby Lolley, RN, for opening remarks to kick off the HomeCareCon 33rd Annual Conference & Trade Show. Additionally, the 10th Annual Excellence in Home Care Awards presentation will take place to honor home care professionals for their dedication to the provision of quality care and for their exemplary service to those they serve.
Off to a Roaring Start: A National Home Care Update for 2022
The National Association for Home Care & Hospice (NAHC) President Bill Dombi will present a general session on the industry outlook in ’22, discussing the big issues impacting home care now and, in the future, including workforce shortage, increasing wages, and home care legislation. Additionally, Bill will discuss some of the key areas to watch including increasing Medicare Advantage enrollment, expanded use of managed Medicaid Long-Term Services and Supports (LTSS), growth in Accountable Care Organizations (ACOs), new competition as care delivery models change, and the 2022 election. Join this session to get an in-depth, expert briefing from a Washington, D.C. insider.
How to Be the Cat's Meow: Just Be a Great Leader!
The current health care workforce crisis cannot be solved with a silver bullet. We cannot magically eliminate the shortages and "solve" the problem. That's the reality. On the other hand, you can make a difference. The keynote presentation will focus on how true leadership can help your organization succeed in its quest for talent acquisition and retention. When leaders focus on excellent, employee-centric leadership, positive organizational results will follow. The goal of this session is to inspire participants, so they can lead in a positive way, creating a culture that attracts talent.
Optimizing Pre-Service Operations & Onboarding Workflows
By optimizing intake workflows and creating seamless operating conditions, home health agencies can improve their referral, onboarding, and management processes. As a result, your agency saves time and money and onboards patients faster. Attend this session to streamline your agency's processes and roar ahead of the competition!
Swiveling From OASIS-D1 to E
Dancing the Charleston to swing music is a fitting analogy for swiveling from the Outcome and Assessment Information Set (OASIS) version “D1” to “E”. This update is arguably one of the biggest industry changes in recent years. It may leave you a little breathless as you shake old habits away. Please join J’non Griffin as she quickly shuffles through a crosswalk of anticipated changes between the assessment forms. Some items have been added, some removed, and some will be interpreted differently or changed by the Centers for Medicare & Medicaid Services (CMS) effective January 1, 2023.
Unlocking Performance Value in Care at Home: Strategic Use of Analytics
Providers of home health, hospice, and personal care are increasingly supporting high patient acuity and complex needs within a value-based market. In order to achieve top, key outcomes at the lowest cost, providers need to accelerate their competitive status. The effective use of data can lead to top performance among all home care providers. Using analytics within your clinical modeling and business development builds positive positioning within a value-based health care environment. This session will focus on the power of predictive and performance analytics within home health, hospice, and personal care, identifying key data levers that enable you to boost performance and accelerate your growth.
Partnerships Beyond Medicare: Maximizing Care, Minimizing Risk & Maintaining Referrals
The federal Energy Employees Occupational Illness Compensation Program Act (EEOICPA) offers unique benefits to former nuclear workers, but also places Medicare-certified home health providers at risk of denial or recovery of claims for EEOICPA-eligible patients and covered illnesses. Providing care for a patient to remain at home often requires multiple types of home care providers, including Medicare, EEOICPA-certified, and private pay. During this session, participants will learn how working with non-Medicare-certified, EEOICPA-certified providers can maximize patient care while minimizing Medicare recovery risks.
The Home Care Competition: Working Together to Decrease Rehospitalizations
Health care providers can provide optimal patient care throughout transitions of post-acute settings by collaborating care. It is imperative to break down silos between service providers to improve patient and community outcomes. In this session, we will cover practical solutions and methods to foster collaboration, giving attendees an opportunity to build connections that will facilitate collaboration.
Latest Legal Developments Impacting the Florida Home Care Industry
Join attorney Angelo Spinola, Esq., to learn about the most significant legal trends and updates impacting your agency in 2022 and strategies for meeting them. As part of his presentation, Angelo will cover hot topics regarding federal and state law, review recent changes at the U.S. Department of Labor (DOL) and Florida investigation and litigation activity, as well as outline strategies for preparing for and responding to an investigation. At the end of the session, you will also have the opportunity to ask questions.
Improving Revenue Cycle Management
2022 has already brought about some significant concerns with the Notice of Admission (NOA) and its proper processing. This session will take you through where we are today with the NOA and what agencies need to do to ensure they are timely. In addition, this session will look at the entire process of the home health revenue cycle from intake through the collection of the payment. You need your revenue cycle team members involved. All of them, not just the billers.
Balancing Efficiency & Quality: Keeping Things "Copacetic" for Roaring Success in Value-Based Care Delivery
With the implementation of the Patient-Driven Groupings Model (PDGM) in 2020, providers have had to adapt to the new system's incentive to maximize efficiency while maintaining a high quality of care. In their pursuit of efficient, quality care delivery under the PDGM, the most pressing challenges providers have encountered have been adjusting to the two 30-day payment periods within each 60-day episode, as well as navigating the fluctuating LUPA (Low Utilization Payment Adjustment) thresholds of 2-6 visits per each of the two 30-day periods. The Centers for Medicare & Medicaid Services (CMS) threw another curveball at providers with the publication of the 2022 Home Health Final Rule, which calls for nationwide implementation of Home Health Value-Based Purchasing (HHVBP) in 2023. The HHVBP further emphasizes the importance of efficient, quality-based care delivery.
Collaborative Marketing With Power Partners
Are you having difficulty finding the right marketing partner for your business? Your referral network is crucial to your business, but how can you strengthen those relationships in order to increase revenue? In this session, Adam Corcoran, Director of Business Development at Golden Care, will discuss in detail what it means to collaborate with a power partner. Further, he will discuss how your relationship with home health agencies, hospice organizations, independent living facilities, and assisted living communities can help boost your reputation within your community.
Medicare Accreditation for Florida Medicaid Providers
The Florida Agency for Health Care Administration's (AHCA) announcement last fall to revise the Medicaid provider enrollment requirements is still in development. Under 42 CFR 438.602(b)(1), providers participating with a Medicaid managed care plan are federally required to enroll in Florida Medicaid. AHCA has stated that providers should start the process immediately. Providers that fail to complete full or limited enrollment will be terminated from the program in the near future. This session will provide guidance to Private Duty agencies in achieving Medicare "deemed status" in order to continue to serve the Medicaid population.
Growing Your Roots: The Essential Grassroots Marketing Initiatives for Long-Term Growth
The growth of internet-based marketing has caused some home care providers to lose sight of the need to personalize their marketing efforts. Patients/clients receiving care at home are so accustomed to receiving high-level service, and they want to maintain a personal relationship with the agency providing the care. Home care agencies need to adopt marketing strategies at the grassroots level, and this presentation explains how to leverage community-based initiatives that will plant the seed for future growth. The best part is that grassroots programs are usually free or very inexpensive, you only have to invest your time!
Telehealth in the “Rumble” Seat: New Norm, New Opportunity
Telehealth has been on the home health radar before the COVID-19 Public Health Emergency, however, the COVID-19 pandemic forced agencies to take a much closer look at the opportunity to incorporate telehealth technologies in their daily operations and re-engineer health care delivery process. The possibilities have further expanded in the light of the Centers for Medicare & Medicaid Services' (CMS) COVID-19 emergency declaration blanket waivers and flexibilities and potential changes on the horizon.
Join Irina Gorovaya, Owner, and President of Amity Healthcare Group, as she discusses current trends and potential opportunities for telehealth in home health. We will review existing regulations and legislature directing the use of telehealth in home health, as well as telehealth reimbursement. We will also discuss recommended American Telemedicine Association (ATA) standards for telehealth and provide guidance related to the successful deployment of a telehealth program in home health, including policies, documentation, staff education, and telehealth solutions.
"Humdinger" Case Conferences: Extracting Maximum Value for Your Organization
What value do case conferences bring to your agency? Are your field clinicians attending your case conferences with a high attendance rate or is it difficult to get them to attend? Are your clinicians engaged in timely, concise, and professional conversations during patient reviews or does patient discussion “creep” occur? Are your case managers owning their leadership responsibilities or do they fail to know "who’s on my case?" During the time your clinical team spends together, are they focusing on ensuring safe and timely discharges, or are they highlighting bobbles in care planning, such as recertifications around medical social worker assistance or unaddressed MediPlanner strategies?
Case conferences offer the opportunity to positively impact key aspects of your home health agency: organizational culture, team communication, case manager empowerment, and improving key quality measures. By conducting a consistent, tight, professional, and engaging case conference, agencies can achieve their organizational objectives, since it touches on so many key areas of operations. In this session, you will learn how to maximize the value of case conferences for your organization.
Why Should You Provide Behavioral Health Services Now?
COVID-19 has emphasized the importance of mental health services. According to a June 2021 report, 40% of people had mental health or substance abuse problems. Patients/clients receiving home care experienced unprecedented levels of anxiety and depression due to the increased isolation caused by COVID-19. Still more troubling, the suicide rate in many states now exceeds the COVID-19 mortality rate. Over the past two years, COVID-19 quarantines and closures have strained access to mental health services despite the demonstrated need for them.
In this session, we'll discuss why your organization should provide behavioral health services, and how adding this service can assist patients/clients with managing mental health conditions, which can negatively affect their medical comorbidities.
Actionable Value-Based Dashboards: Understanding & Taking Action on KPIs That Lead to Success
In this new era of value-based purchasing (VBP), the first step to success is understanding the value of Key Performance Indicators (KPIs). The next and most important step is to develop a business intelligence dashboard that contains the metrics that matter. Metrics should be easy to understand and should guide operators to take corrective action simultaneously. This will turn a possible negative outcome into a positive one. The goal of the workshop is to provide participants with an understanding of root cause analysis and multiple contributing factors affecting metrics so they can take rapid corrective action. If you're looking to streamline your operations and achieve financial success with your VBP program, you'll want to attend this session.