MainCon Sessions
Day 3 • Friday, July 25
Final frontier Friday: Insightful sessions, powerful connections, and a stellar send-off
Friday, July 25
MainCon Sessions
Final Frontier Friday: Insightful Sessions, Powerful Connections, and a Stellar Send-Off
Mission Control
At HomeCareCon, your journey is uniquely yours. Chart your course with five specialized learning tracks designed to align with your role, goals, and area of expertise. Selecting your track is like plotting your coordinates — it ensures you maximize your mission time, connect with fellow explorers, and return to Earth with valuable insights and tools.
- General: A launchpad for everyone, regardless of mission type
- Medicare/Medicaid: Navigating complex systems across the payer galaxy
- Private Duty/Private Care: Exploring new frontiers in private pay and non-medical care
- Clinical & Quality Improvement: Elevating patient care through innovation and precision
- Business Operations: Powering agency growth with strategy, finance, and compliance insights
9:00 AM-10:20 AM Salon 1-2 Medicare/Medicaid
The Gravity of Operations: How They Impact VBP-Level Outcomes
Kimberly McCormick & Arnie Cisneros, Home Health Strategic Management
In this session, we’ll explore how operational decisions create the gravitational pull that impacts value-based purchasing (VBP) outcomes. Just as gravity shapes the movement of celestial bodies, the way you manage operations directly influences patient care quality, performance metrics, and ultimately, reimbursement. We’ll dive into key operational areas — such as patient intake, care coordination, and data management — and examine how optimizing these functions can improve your VBP scores. Attendees will walk away with insights to fine-tune their operations and drive better outcomes in the competitive world of value-based care.
9:00 AM-10:20 AM Salon 3-4 Business Operations
Exploring the Future of Managed Care: Charting a Course Through Evolving Health Care Frontiers
Regina Wild, Healthcare Provider Solutions
Join us as we chart a course through the rapidly evolving health care landscape and explore the future of managed care. As health care systems shift and adapt, understanding the trajectory of managed care is critical for staying ahead of the curve. We’ll examine the latest trends, regulations, and innovations shaping managed care, and how they will influence the delivery of home care. Attendees will learn best practices for navigating the changing health care frontier and develop strategies to ensure their organizations remain agile and successful in a dynamic managed care universe.
9:00 AM-10:20 AM Salon 5 Business Operations
Houston, We Have a Problem! Navigating the Vast Expanses of Long-Term Care Policy Issues
Melinda Chmielarz & Alicia Paulino-Grisham, DI Law Group
This session will tackle the complex and ever-expanding universe of long-term care policy issues. Much like astronauts must solve challenges in deep space, home care providers must navigate a vast array of regulations and policy shifts to ensure compliance and quality care. We’ll dive into current and emerging policy issues affecting long-term care — from funding changes to evolving regulatory requirements — and explore strategies for adapting to these challenges. Attendees will learn how to steer through these complexities and maintain a steady course toward success.
9:00 AM-10:20 AM Salon 6 Business Operations
Cleared for Launch: EVV Success Strategies for the Whole Crew
Julio Barea, Ally/Caretime
Join us as we set a course for 100% Electronic Visit Verification (EVV) success! This comprehensive session will explore innovative strategies and best practices that ensure seamless EVV implementation across all stages of care delivery, from scheduling to billing. Learn how to overcome common roadblocks, optimize workflows, and ensure accurate visit verification that drives both compliance and efficiency. Whether you're new to EVV or looking to refine your processes, this session will equip your team to achieve consistent and effective EVV submission.
10:35 AM-11:55 AM Grand A-B General
Creating Re-Entry Protocols: Bringing it All Back Down to Earth
Jessica Devine & Patti Heid, Home Care Association of Florida
Strap in as we begin re-entry from our conference orbit! Your HCAF mission crew is here to help you navigate the gravitational pull of new updates, compliance changes, and actionable takeaways. We’ve gathered stellar intel across all sectors — policy updates, regulatory shifts, operational best practices, and futuristic innovations — and we’re ready to decode it all for your safe landing back at the command center (a.k.a. your organization). Have questions before re-entry? Now’s your chance to engage with your HCAF crew, clarify your coordinates, and set a course for successful implementation. The mission doesn't end here — this is where it launches.
10:35 AM-11:55 AM Salon 1-2 Medicare/Medicaid
Getting the 'Right Stuff': Training Staff to Improve HHCAHPS
Jennifer Osburn, Healthcare Provider Solutions
In this session, we’ll focus on equipping your team with the "right stuff" to enhance Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) scores. Just as astronauts need top-tier training for mission success, your staff needs the right skills and tools to deliver exceptional care that improves HHCAHPS outcomes. We’ll explore effective training strategies, communication techniques, and patient engagement practices that can boost satisfaction scores and improve overall care quality. Attendees will learn how to elevate staff performance and launch their HHCAHPS scores into orbit.
10:35 AM-11:25 AM Salon 3-4 Business Operations
Mission Critical: Navigating Harassment in the Home & Equipping Care Teams to Foster Safe, Respectful Spaces
Emily Scarbrough McFadden, Showd.me
This session explores the essential strategies for navigating and addressing harassment in the home care setting, ensuring care teams are equipped to maintain a safe and respectful atmosphere. Providers must be prepared to manage and resolve interpersonal issues that may arise in the home setting. We’ll discuss proactive strategies for fostering positive communication, establishing clear boundaries, and creating an inclusive, respectful culture. Attendees will learn how to cultivate an environment where both caregivers and clients feel safe, respected, and valued.
10:35 AM-11:25 AM Salon 5 Private Duty/Private Care
What Will & Won't Propel Your Billable Hours & Clients into Orbit
Holly Rehbock, Ring Ring Marketing
Many home care agencies still struggle to understand internet marketing and how to tap into its potential. In this session, we’ll break down the core principles of digital marketing, highlight what works (and what doesn’t), and explain how to align marketing tactics with specific goals — whether it’s more clients or more referrals. From search engine optimization (SEO) and pay-per-click advertising to social media and website optimization, we’ll cover the tools you need to drive growth. You’ll also learn how to adapt to changes in the digital landscape and stay aligned with the forces driving success in local markets.
10:35 AM-11:55 AM Salon 6 Clinical & Quality Improvement
Mission Upgrade: Strengthening the Family Home Health Aide Program for Medically Fragile Children
Denise Bellville & Kyle Simon, Home Care Association of Florida
Strap in for a critical system upgrade! Thanks to recent legislative advocacy victories, the Home Health Aide for Medically Fragile Children program — also known as the Family Home Health Aide program — has entered a new phase of its orbit. In this session, we’ll guide you through the enhancements to Florida’s Medicaid program designed to strengthen training, oversight, and utilization practices.
We’ll explore the new requirements for annual assessments, revised training standards, agency responsibilities, and the implications of utilization cap changes. Plus, we’ll review the new hourly work limit justification rule and what it means for your staff and operations. This session will also decode the federal waiver and State Plan Amendment requirements that AHCA must pursue to align with the program’s trajectory.
Whether you’re already onboard or preparing for liftoff, this session will give providers the tools and knowledge to succeed in this evolving care model and deliver stellar support to Florida’s most vulnerable pediatric patients.