General
Broad-based programs covering leadership, operations, workforce development, compliance fundamentals, public policy, and emerging trends impacting the providers across all payer types.
Medicare
Content for providers serving Medicare beneficiaries, with an emphasis on Conditions of Participation (CoPs), reimbursement, documentation, value-based care models, survey readiness, and regulatory updates.
Medicaid
Programs focused on Florida Medicaid policy, the Statewide Medicaid Managed Care (SMMC) program, coverage and billing requirements, authorization processes, and operational challenges.
Medicare/Medicaid
Integrated discussions for organizations operating across both programs, highlighting coordination of care, compliance alignment, and strategies to navigate differing requirements.
Private Care/Private Duty
Dedicated to the licensed-only, private pay sector, including business development, caregiver recruitment and retention, client experience, risk management, and regulatory considerations.